WELCOME TO GRACE NAVIGATION

Your Trusted Partner in Employee Navigator Success—and Enrollment Clarity

Managing benefits shouldn’t feel overwhelming. Grace Navigation helps brokers and employer groups build accurate, organized, and sustainable Employee Navigator systems, supported by clear employee-facing communication—so teams can work with confidence, not confusion.

With over 30 years in the insurance industry and more than a decade dedicated exclusively to Employee Navigator, we provide expert system setup, strategic guidance, practical education, and Benefit Resource Centers that prepare employees before they enroll. The result: fewer questions, fewer errors, and smoother enrollment outcomes.

Less Stress.
More Strategy.

We handle the setup—and the clarity—so you can focus on what matters most.

Grace Navigation empowers HR teams, brokers, and employer groups to unlock the full potential of Employee Navigator through: expert EN buildouts, tailored workflows, confidence-building training, and Benefit Resource Centers that prepare employees before enrollment begins.

Together, these tools transform Employee Navigator into a powerful, integrated benefits administration hub that streamlines enrollment, improves accuracy, and enhances the employee experience.

The Grace Navigation Approach

Every implementation is built with precision, collaboration, and long-term sustainability in mind—supported by clear communication that reduces confusion before it reaches the system.

Plan Structure & Configuration

We build your EN environment from the ground up—customizing plan designs, rates, classes, eligibility rules, and employee experiences to align seamlessly with your benefits strategy.

Carrier Feeds & Payroll Integration

We initiate and coordinate carrier data exchange and payroll integrations to reduce manual work, minimize errors, and ensure data flows cleanly between systems.

Benefit Resource Centers (Enrollment Clarity Layer)

Custom Benefit Resource Centers prepare employees before enrollment—reducing questions, preventing errors, supporting life events, and making Employee Navigator easier and more effective.

1:1 Enrollment Assistant Support

We provide personalized 1:1 enrollment assistance to help employees confidently complete their benefit elections. Our support reduces confusion, minimizes errors, and eases the burden on HR and broker teams during Open Enrollment and life events.

Compliance & Data Accuracy

We configure your system to support compliance requirements and accurate reporting—including clean data mapping, eligibility tracking, testing protocols, and validation processes.

Launch & Transition Support

From testing to go-live, we guide your team through every stage of implementation. Whether for a single employer or multiple brokerage clients, our process is built for speed, accuracy, and scalability.

Practical Skills.
Real Confidence.

Lasting Results!

Our training is designed to help brokers and HR teams master Employee Navigator with clarity and confidence — so your organization isn’t just using the system, but using it well.

You’ll learn how to:

  • Navigate EN efficiently
  • Manage eligibility and enrollments
  • Configure plans and workflows
  • Work with carrier feeds and payroll integrations
  • Run reports and validate data
  • Troubleshoot issues using best-practice accuracy

 

When paired with Benefit Resource Centers, training becomes even more effective—because employees arrive informed, and admins aren’t constantly reacting.

By the end of training, your team is equipped to manage Employee Navigator independently, reducing errors and creating a smoother benefits experience.

Strategic Employee Navigator Support

Grace Navigation offers consulting and buildout services that blend deep technical expertise with steady, collaborative guidance—plus employee-facing clarity that prevents problems before they start.

Services Include:

  • Carrier Data Exchange (EDI) setup & coordination
  • Payroll integration support
  • Renewal & open enrollment configuration
  • HR admin & broker team training
  • Solo EN user coaching
  • Task, PTO & ACA module setup
  • Benefit Resource Centers for enrollment readiness and year-round clarity

Benefit Resource Center

The Enrollment Clarity Layer That Makes Employee Navigator Work Better

Even with a strong Employee Navigator setup, enrollment can break down when employees aren’t prepared.

Grace Navigation’s Benefit Resource Centers provide the missing clarity—giving employees one trusted, employer-branded place to understand their benefits before they make elections.

These employee-facing hubs reduce confusion, prepare employees ahead of Open Enrollment, and help prevent errors from ever reaching the system.

Benefit Resource Centers help:

  • Reduce repetitive employee questions
  • Improve enrollment accuracy
  • Support life events and mid-year changes
  • Reinforce consistent, HR-approved messaging

They don’t replace Employee Navigator.
They make it easier to use—and more effective.

A Trusted Partner for Brokers & Employers

We support organizations that want a more strategic, organized, and stress-free Employee Navigator experience—supported by clear communication employees can actually understand.

For Employee Benefit Brokerage Firms

Grace Navigation helps your agency deliver a polished, accurate, and confidence-building Employee Navigator experience. With expert EN builds, renewal support, training, and Benefit Resource Centers, you reduce friction for both clients and employees—without adding strain to your team.

For Employer Groups

We help HR teams create clear, reliable processes inside Employee Navigator and pair them with employee-facing Resource Centers—so benefits are understood before enrollment and administration stays clean behind the scenes.

Grace Navigation combines deep Employee Navigator expertise with clear employee communication to create accurate systems and smoother enrollments.

Why Work With Grace Navigation

Clients choose Grace Navigation because we bring:

  • 30+ years in the insurance industry
  • 10+ years of deep Employee Navigator specialization
  • Calm, steady guidance—especially during enrollment
  • Warm, collaborative communication
  • Highly organized, detail-driven processes
  • Expertise supporting both brokers and employers
  • Benefit Resource Centers that reduce confusion before enrollment
  • A service philosophy grounded in trust and accountability

When you work with Grace Navigation, you get more than a build—you get a trusted partner focused on accuracy, clarity, and long-term success.